The MMO Report: Thursday, September 9th

Posted: September 9, 2010
The MMO Report: Thursday, September 9th
Casey tells you about EVE Online's new expansion, Aion's new expansion, and Uncle Casey's Mail Bag.

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  • TeamJustice

    Information from wiki on NCSoft

    On April 27, 2007, Seoul Metropolitan Police said that seven former employees of NCsoft are suspected of selling the Lineage III source code to a major Japanese game company. According to NCsoft, the potential damaged cost may exceed $1billion USD.

    On December 24, 2008, NCsoft was targeted in a patent infringement case over its entire series of MMO software titles. Worlds.com has filed suit in Texas claiming NCsoft has infringed on its patent for a "system and method for enabling users to interact in a virtual space," and are pushing for an injunction to stop all games covered in the suit along with seeking unspecified damages. An NCsoft representative is quoted as saying,"We can't comment on potential litigation except to say that NCsoft takes all legal action seriously -- even if the company believes a lawsuit has no merit. We intend to defend ourselves vigorously."

    April 23, 2010, Worlds.com case settled. The court on April 23, 2010, ordered dismissal with prejudice based on a binding settlement agreement between Worlds.com and NCSoft. Terms of the settlement are for now confidential. On July 22, 2010, Worlds.com requested the case be reopened.

    Richard Garriott, lead developer of Tabula Rasa, sued NCsoft for US$47 million in damages concerning his termination from the company. Garriott asserts in his suit that he was forced out of the company and was made to sell his 400,000 shares in NCSoft's stock, losing him millions of dollars. On July 30, 2010, a jury in a Texas federal court awarded him $28 million. Garriott said that he was "extremely pleased with the decision", but NCSoft vowed to appeal it.

    Customer satisfaction

    NCsoft and RightNow Technologies were both recognized in 2006 with the "Beagle Research 'Whiz Kids' Award for Innovative Embedded Customer Service Solution." for NCsoft's integration of RightNow's customer support software.

    According to the Better Business Bureau, in the 36 months leading up to August 15, 2010, 133 complaints have been filed against NCsoft. NCsoft currently has a BBB rating of "B-." By comparison Electronic Arts had 1005 complaints and has a rating of "A" and Sony Online Entertainment had 145 complaints and has a rating of "A" for the same time period.

    My Take

    I have played many MMO's for over the past 10 years and have never had more issues, bad customer service, and ultimately my account was terminated for what I believe was a GM grudge agaisnt me. Since they allow GM's to play the game on their own time and interact with the community, this leaves alot of room for corruption on their part during work hours. Example; You pk a GM playing on their own account during non work hours, they get made about it and take repercussions agaisnt you during their work hours. Or they become friends with people, who may dislike you and take sides on certain matters with prejudice.

    There are many other MMO's out there so before dedicating your time to one, please make sure you fully investigate the companies reputation and history.

    Posted: December 3, 2010 9:18 AM
  • Badgerbaby

    This edition was great! I look forward to every new edition... I can't wait for the next WoW expantion!
    http://www.youtube.com/watch ?v=cFIXfIwfXS4
    Check this out!

    Posted: September 15, 2010 5:56 PM
  • Engramnigma

    doesn't matter that there is an exp cap in ffxiv because nothing about it makes me want to actually play it again now that i have. no mention of the fact that you are limited to how many quests(leve) you can partake in every 48 hours which is a little over a dozen. unnatural keyboard/mouse controls.just to name a couple.
    ffxiv is like the gorgeous moron, you want to get them in bed but when they want to sit and talk you remember your late for your hysterectomy.

    Posted: September 15, 2010 10:28 AM
  • MatsS

    Of course they (Square Enix) would want you to play alts, they'll charge you 3euro/month for each additional character.

    Posted: September 13, 2010 9:04 AM
  • tilgare

    "Maybe you'll do better if you take your shirt off."

    This man is on to something.

    Posted: September 13, 2010 9:00 AM
  • lionross

    Thx a lot for FFXIv clarifycation

    /respect casey and MMOreport Team.

    Posted: September 13, 2010 2:10 AM
  • papaganoush

    It's September 12 and this episode is still not in the iTunes feed.

    Posted: September 12, 2010 10:50 PM
  • Zephyrwolf

    How long does it take to get hhis posted to the g4 app?

    Posted: September 10, 2010 8:34 PM
  • MewmewGirl

    Casey eventually makes fun of EVERYTHING. He's like a skinny nerdy South Park. Don't be like Isaac Hayes (Chef's voice) and laugh as he makes fun of everything else, but then get all offended when he gets around to making fun of your game!

    Posted: September 10, 2010 9:19 AM
  • Jhud

    Hope they dont waste alot of money on this trash news,

    Posted: September 9, 2010 9:34 PM
  • obvious2me

    @smoe79 ... so it's slightly less retarded than just having an 8 hour time slot. Any limitation to how much you can play the game is retarded.

    Posted: September 9, 2010 7:23 PM
  • smoe79

    Not that they (MMO report guys) care but you still got the Final Fantasy XIV info wrong. It has nothing to do with time. The guys at SE decided on an amount of exp one should get in an hours time and made exp thresholds. These thresholds are then multiplied by the amount of "time". So the "8 hours" of exp earned is what count. After "8 hours" worth of exp is gained, you slowly start to see your exp gain diminish (about 7 more hours worth of exp) If your not grinding or doing missions that give you exp then your fine. So to make myself clearer it has nothing to do with time but the amount of exp gained. The time only factors in on the development side as they had to decided how much that exp limit would be.

    Posted: September 9, 2010 5:56 PM
  • dukeletoatreides

    Why does Casey have to hate on Eve Online? What a dick.

    Posted: September 9, 2010 3:27 PM
  • sarid

    i hate you casey you made me want to get aion again >_>

    Posted: September 9, 2010 2:25 PM
  • AxeX1606

    I think they should do an entire episode of just bloopers.

    Posted: September 9, 2010 2:16 PM
  • Pwnproof


    Posted: September 9, 2010 1:24 PM
  • SPE825

    Pew, Pew!

    Posted: September 9, 2010 12:28 PM
  • CujoSWAoA

    g4tv.com/LOTRO_Forfree doesn't work? Nice.

    Posted: September 9, 2010 12:25 PM
  • SkyCrawler

    There is actual game play of megaman universe.

    Posted: September 9, 2010 12:09 PM