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PlayStation Network PSN

After announcing that the PlayStation Network would indeed have some services restored this week, Sony has released a statement saying they're in the final stages of internal testing on their new security system.

No word on how long these final steps will take, or when the service will actually be back up and running again, but it looks like, for now, things aren't all bleak on the Sony front. For the full statement, check after the break.

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Anonymous Denies Responsibility For PSN Outage

Anonymous, the hacker initiative, is fighting back by denying responsiblity for the PlayStation Network outage after Sony CEO Kazuo Hirai hinted the group may be behind the PSN's massive security breach. Hirai addressed the U.S. House Of Representatives on Wednesday to discuss the ongoing PSN hack and threat on American data theft.

In a letter that was released to the public, Hirai mentioned that a file had been planted in the PSN containing the words "We Are Legion" which is part of Anonymous' slogan. 

Anonymous previously released a statement saying "For Once We Didn't Do It" on April 22 after people started to suspect their involvment in the PSN outage. Now, they're once again denying they had anything to do with the PSN Outage. In a statement, Anonymous raises a handful of points:

  • Anonymous has never been known to engage in credit card theft
  • Many of the people Anonymous has worked against in the past has been known to have lied to the public about them. "There is no corporation in existence that will choose the truth when lies are more conveninent."
  • Anonymous allows reporters in to their operating channels to see their work.
  • Whoever did perform the credit card theft on the PSN did so contrary to Anonymous' beliefs and intentions.

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PlayStation Network PSN

This week is just getting worse for Sony. Yesterday, we learned of a one billion dollar (that's with a "B") lawsuit filed against the company, and this morning, Bloomberg is reporting that Sony is being subpoenaed by New York's attorney general Eric Schneiderman.

The subpoena is reportedly part of a consumer protection inquiry, so Schneiderman is looking for details on what Sony told customers about the security of their networks, according to Bloomberg's source.

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In the realm of information sometimes you have to call in the big guns, and that's why we had Jesse Divnich join us on this episode of Feedback. He's an analyst in the video games arena, and spends his days looking and numbers and patterns, much like Russell Crowe did in A Beautiful Mind. If there's video game data you need, he's got it. So armed with your questions, we marched directly into a new episode. And here it is.

Jesse joins host Adam Sessler, Nikole Zivalich, and myself as we journey through the continued PSN outage, superhero games adaptations beginning with Thor (the movie is awesome, by the way), and general industry shenanigans and details like the upcoming Wii successor, downloadable sales, and how Bin Laden's death might affect video games. For real. Jump in below.

Feedback -- PSN Hacked Again & Superhero Games »


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PSN, Playstation Network

Sony has released their response to the 13 questions asked by the US House of Representatives today addressing the massive data breach. Millions of American consumers' data was compromised when the PlayStation Network was hacked and in their response, Sony hinted that Anonymous may have have been involved. This last tidbit is something that we previously discussed due to Anonymous' previous issues with Sony. Sony's CEO, Kazuo Hirai, submitted six pages worth of answers to the House of Representatives' questions and has subsequently shared them with the public.

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PSN Down: Sony Announced Compensation Plans, Hopes To Have Full PSN Restored By End of Month

Things just keep getting worse for Sony. Only one week after the first class action lawsuit was filed against Sony due to their massive security breach resulting in a  PlayStation Network outage, a second one has been filed in Canada for the tiny amount of $1 billion. Toronto law firm McPhadden Samac Tuovi LLP is filing against Sony Japan, Sony USA, Sony Canada, and "other Sony entities", saying that due to breach of privacy Sony must pay their client for the "costs of credit monitoring services and fraud insurance coverage for two years". 

Their client is a young lady named Natasha Maksimovic, a 21-year-old from Mississauga. Maksimovic said in a statement, "If you can't trust a huge multi-national corporation like Sony to protect your private information, who can you trust?" and went on to say, "It appears to me that Sony focuses more on protecting its games than its PlayStation users."

While the first lawsuit filed against Sony did not admit the amount in damages that the Rothken law firm expected from Sony, the $1 billion price tag this time around seems like stretching it a little, don't you think?

Source: Gamasutra

A lot can happen in a week, and this past week was a doozey. Between the PSN outage, the Royal Wedding, and the death of Osama Bin Laden our minds have been spinning. Adam Sessler, of course, has his own unique take on these recent events, and even found a thread that he thinks links them all together. How much can the actions of one or two people affect millions of other people? Find out in this week's Sessler's Soapbox.

Sessler's Soapbox: PSN, Royal Wedding, and Bin Laden »



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SOE

Sony Online Entertainment has confirmed they have been attacked and that hackers may have obtained personal information from 24.6 million customers. Stolen information includes names, addresses, email, gender, birth-date, phone number and login information. Your password information was not encrypted but was "hashed". SOE then warned residents living outside the US they have further evidence that information from an outdated database may have been accessed. The database contained 12,700 credit/debit card numbers and expiration dates.

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PSN, Playstation Network

Sony has released a new PlayStation Network security update on their EU blog explaining that while PSN members' passwords were not encrypted, they were still transformed using a "cryptographic hash" and that they want to be very clear that user passwords were not stored in their database in cleartext form.

The update also mentions that the story revolving around a hacker selling 2.2 million credit card numbers is false. "One report indicated that a group tried to sell millions of credit card numbers back to Sony. To my knowledge there is no truth to this report of a list, or that Sony was offered an opportunity to purchase the list," said Sony. You can read the full statement after the break.

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SOE Temporarily Shuts Down Due To Intrusion

Sony Online Entertainment (SOE) has temporarily shut down their servers to all games this morning, including Free Realms and DC Universe Online due to an outside intrusion. This probably relates to the greater PlayStation Network Outage, but when that whole mess started SOE commented that their servers were still fine and that SOE's systems and databases were separate from the PSN's.

There's no word yet on when the SOE servers will come back up, but when they do we will let you know.

PSN Down: Sony Announces New Plans For PlayStation Network

Despite the fact that it is both a holiday and a Sunday in Japan, three Sony executives held a press conference today to discuss the PlayStation Network outage. Kazuo Hirai, President of Sony Computer Entertainment, Shinji Hasejima, Senior Vice President, Sony Corporation, and Shiro Kambe, Senior Vice President, Sony Corporation were all onstage in Tokyo today to detail the PlayStation Network outage in detail, and to talk about the plans for restoration of the service, and what they are going to do in terms of compensation.

First, Kaz Hirai spoke from a prepared statement, saying "We would like to extend our apologies who we invconvenienced and worried because we potentially compromised their data. We offer our sincerest apologies." In fact, the entire mood of the event was very somber and reserved, will all three men looking extremely serious. Not the normal atmosphere for a Sony press conference around the PS3.

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PSN Down: Sony Announced Compensation Plans, Hopes To Have Full PSN Restored By End of Month

Sony is currently hosting a press conference in Japan detailing the changes and details of the "Welcome Back" program that will be providing compensation to affected users during the PlayStation outage.

First of all, what will you be getting out of this? Details are still coming in, but everyone will get 30 days of PSN+ for free (current subscribers will get 30 additional days for free), and Music Unlimited subscribers will get 30 additional days of service as well. They mentioned providing additional "premium content" as well, although those plans aren't completely clear right now.

Sony hopes to restore service by next week for online gaming to PS3 and PSP users, and to have the full service, including the PlayStation Store and Qriocity, back online by the end of the month.

We'll have more information soon, so stay tuned.

PlayStation Network PSN

In the process of assuring gamers that their trophies and friends lists are safe, Sony also let gamers know that they are considering a "goodwill gesture" for gamers who have been inconvenienced by the PSN being down. In other words: You PSN users are probably going to get a present.

Here's the company's words:

Q: Will there be a goodwill gesture for the time we haven’t been able to utilize PSN/Qriocity?

A: We are currently evaluating ways to show appreciation for your extraordinary patience as we work to get these services back online.

I don't know if you can consider it "extraordinary patience," Sony. After all, it's not like PSN users have any choice, but still, it's an interesting proposition: What, if anything, do you think Sony should give its gamers? I posed the question to G4's email list and received the following responses:

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PlayStation Network PSN

According to MSNBC, a group of "cybercriminals" were offering to sell a database of 2.2 million credit card numbers that were taken during the PSN outage throughout the past week. The PSN went down on Wednesday after an unauthorized person got access to the personal data of over 77 million PlayStation Network customers, potentially including their credit card numbers.

An independent security blogger named Brian Krebs took a picture of a forum where a few hackers were discussing the numbers. ""xxx: format is: fname, lnams, address, zipcode, country, phone, email, email password, dob, ccnum, cvv2, exp date," wrote "Sutekh", one of the users on the forums.

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PlayStation Network PSN

The fallout from the PSN hacking fiasco is bad, no doubt. No one likes identity theft and the potential of compromised credit card information, but many gamers are more concerned about their trophies and friends list. Last night, in the company's second FAQ about the PlayStation hacking, Sony assured users that you will be reunited with your friends list and trophies when the PSN returns. All the single-player trophies you've been earning during the PSN's downtime will be synced with your online profile when the network comes back up. Your Cloud saves will be fine too.

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