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iPhone 5 Wi-Fi Bug: Apple's Phone Using Cellular Data While Connected To Wi-Fi

Nikole

Posted October 1, 2012 - By Nikole Zivalich

Apple Introduces The iPhone 5

iPhone 5 users are reporting a particularly nasty bug. The glitch can cause Verizon iPhones to consume cellular data while the phones are connected to Wi-Fi, eating into those precious minutes.

Don't panic,though; the glitch doesn't affect all devices, and Apple has already released some steps explaining how to fix it. To squash this bug, all you have to do is install an update. To get there, go to Settings > General > About. From here a prompt will pop up stating, "Carrier Settings Updated." Your only choice is "Okay;" click it.

To make sure the update goes into effect you have to restart your phone. (Hold the sleep button, Mom.) To make sure the update was installed you can head back to Settings > General > About to see Carrier: Verizon 13.1 
.

And don't fret if you think this fluke means you're at risk of going over your data plan. Verizon has announced they won't be penalizing users for the bug. In a statement to CNET, Verizon eased worried minds:

"Under certain circumstances, iPhone 5 may use Verizon cellular data while the phone is connected to a Wi-Fi network. Apple has a fix that is being delivered to Verizon customers right on their iPhone 5. Verizon Wireless customers will not be charged for any unwarranted cellular data usage."

Since they launched, Apple's iPhone 5 and iOS 6 were met with a handful of complaints. While there is still plenty for Apple to address (cough Maps), it's nice to know Apple is making good on these issues and working to get them resolved.

Are you having any issues with your iPhone?

Tags: Apple, iPhone, Mobile, Tech
iPhone 5 Wi-Fi Bug: Apple's Phone Using Cellular Data While Connected To Wi-Fi
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