Valve Updates Steam To Avoid Class Action Lawsuits


Posted August 1, 2012 - By Leah Jackson

Valve Steam

Online gaming service Valve is trying to avoid future class action lawsuits by changing their user agreement in a way similar to how Microsoft, Sony, and Electronic Arts have done in the past.

In a statement to users, the company explains that, "It's clear to us that in some situations, class actions have real benefits to customers. In far too many cases however, class actions don't provide any real benefit to users and instead impose unnecessary expense and delay, and are often designed to benefit the class action lawyers who craft and litigate these claims."

"Class actions like these do not benefit us or our communities. We think this new dispute resolution process is faster and better for you and Valve while avoiding unnecessary costs, and that it will therefore benefit the community as a whole."

Basically what this means is that if something happens to your Steam account or the games in your collection, any dispute will be handled on Steam's terms and not by a court.

If you need to dispute an issue via a hearing, "Valve will reimburse your costs of the arbitration for claims under a certain amount."  Also, "Reimbursement by Valve is provided regardless of the arbitrator's decision, provided that the arbitrator does not determine the claim to be frivolous or the costs unreasonable."

Even if you're not a fan of the new changes, they're here to stay and you can't opt out. Let us know if this is going to change who you use as your digital distributor or not.

Source: Steam

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Valve Updates Steam To Avoid Class Action Lawsuits


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