On Bioware's blog this morning, the company's co-founder, Dr. Ray Muzyka, directly addressed the concerns of gamers over the ending of Mass Effect 3. After acknowledging that the feedback from the gaming community was "incredibly painful" to hear, Muzyka promised that Bioware would address the gamers' questions and concerns with new content.
"Exec Producer Casey Hudson and the team are hard at work on a number of game content initiatives that will help answer the questions, providing more clarity for those seeking further closure to their journey. You’ll hear more on this in April. We’re working hard to maintain the right balance between the artistic integrity of the original story while addressing the fan feedback we’ve received. This is in addition to our existing plan to continue providing new Mass Effect content and new full games, so rest assured that your journey in the Mass Effect universe can, and will, continue.
"The reaction to the release of Mass Effect 3 has been unprecedented. On one hand, some of our loyal fans are passionately expressing their displeasure about how their game concluded; we care about this feedback, and we’re planning to directly address it. However, most folks appear to agree that the game as a whole is exceptional, with more than 75 critics giving it a perfect review score and a review average in the mid-90s. Net, I’m proud of the team, but we can and must always strive to do better."
So it looks like the passionate response of gamers to the ending has been successful. It seems as if Bioware is planning to address concerns. While we won't know what that actually means until April, it's not too early to speculate. My guess: The first DLC that's released will change/explain the ending to Mass Effect 3.
My question: Could this have been Bioware's plan all along? Even though Muzyka's post lays out the opposite scenario, a more cynical person might think Bioware created the ending of Mass Effect 3 in order to make the first piece of DLC more "indispensable" than it would have been otherwise. Also: If an "unpopular" ending can be changed by enough complaints, how does this affect the idea of games as an art form?