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Steam Hacked: Steam Accounts Compromised

sjohnson
32 Comments

Posted November 10, 2011 - By Stephen Johnson

Valve's Steam Logo

We just received word that Valve's download service Steam has been hacked and credit card information has potentially been accessed. While the Steam forums were shut down last week, this is a hacking of the actual Steam service. 

According to Valve, "intruders obtained access to a Steam database" that contained "user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. "

Valve says they do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked, but the investigation is ongoing. Steam users should keep a careful eye on their credit card and bank account activity.

Steam Forum users will have to reset their passwords, but Steam accounts won't have forced password changes. Still, it's a good idea to.

Below you'll find the entire statement from Valve:

Dear Steam Users and Steam Forum Users,

Our Steam forums were defaced on the evening of Sunday, November 6.  We began investigating and found that the intrusion goes beyond the Steam forums.

We learned that intruders obtained access to a Steam database in addition to the forums.   This database contained information including user names, hashed and salted passwords, game purchases, email addresses, billing addresses and encrypted credit card information. We do not have evidence that encrypted credit card numbers or personally identifying information were taken by the intruders, or that the protection on credit card numbers or passwords was cracked. We are still investigating.

We don't have evidence of credit card misuse at this time. Nonetheless you should watch your credit card activity and statements closely. 

While we only know of a few forum accounts that have been compromised, all forum users will be required to change their passwords the next time they login. If you have used your Steam forum password on other accounts you should change those passwords as well. 

We do not know of any compromised Steam accounts, so we are not planning to force a change of Steam account passwords (which are separate from forum passwords). However, it wouldn't be a bad idea to change that as well, especially if it is the same as your Steam forum account password.  

We will reopen the forums as soon as we can. 

I am truly sorry this happened, and I apologize for the inconvenience.

Gabe.

All of the best people are following Stephen Johnson's twitter feed. Also, email me if you wanna.

Steam Hacked: Steam Accounts Compromised
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