Videos
(67)Screenshots
(35)Cheats and Walkthroughs
(24)
Videos
(67)Screenshots
(35)Cheats and Walkthroughs
Videos
(67)Screenshots
(35)Cheats and Walkthroughs

Here's a follow-up to yesterday's explosion of news relating to GameStop and the PC version of Deus Ex: Human Revolution. The retailer sent out a second memo to its stores late yesterday, advising employees to remove PC copies of the game from store shelves, to eventually be shipped back to Square Enix.
The memo goes on to note that the coupon is problematic because GameStop's Spawn Labs Cloud Gaming Division is working on a game streaming service that will compete directly with OnLive when it launches. As a result, Squeenix has agreed to accept the returned product. All pre-orders will still be filled and the game is still available as a digital download from the retailer's website.
Square Enix also issued a statement responding to CouponGate: "As part of Deus Ex: Human Revolution's boxed offering on PC, Square Enix included a third party coupon. GameStop was not made aware of this inclusion and Square Enix respects the right of GameStop to have final say over the contents of products it sells and to adjust them where they see fit in accordance with their policies."
Source: GiantBomb



Comments
Displaying 1–20 of 21
122
Tobikun
The point for me is this. I truly do understand why gamestop is doing this. It's the same reason EA pulled their games from Steam. By supporting the competition it really hurts your company. They made the right move by refusing to sell this game at their stores. Essentially what they need to do really is just tell square that if they would like them to sell their product, then there needs to be a shipment of games made without that coupon for onlive.
Hellfire87
Support you local game stores and buy from them instead of gamestop.
evilbaggins
WTF Square Enix!
This is why my pre oerder on Amazon never shipped?.......This is complete BS!
wazman77
and there's the full truth! but seriously that first memo never happened. Gamespy is totally discredited in my book.
Shiva64
I'm not spending anymore of my money at GameStop again. I'm an OnLive founding member and this just... I don't know. I have no words to really say.
GameStop invited me to an invite-only opinion panel over a year ago and I can get gift cards from it (and airline miles and crap from macy's and jewelry and whatever else, but none of that interests me). It's not my money that's being used and it's free so... it'll be the only way their crap is getting through my door now. :/
geomancer21
hmmm.... Lets see what happens when Final Fantasy 13-2 comes out shall we? it should be interesting if nothing else.
52Fatal_Strikes
I have always had a problem with the way they handle some stuff but after this i think i am done. I am gonna take my SWTOR, ICO and Dark Souls pre-orders back and just go to play n trade or amazon from now on. Its very clear that they have no respect for there customers only there pockets.
Anonymous000
To the guy who said GameStop has good customer service...
you're the biggest idiot I think i've ever seen.
knight5000
People are missing a couple of points here:
1. The publishers, not the retailers, decide how much their new game sells for. Gamestop and Amazon don't compete over NEW game prices, those are decided by the game's publisher, in this case Square Enix.
2. Gamestop has always sold PC games, just not very many in-store hard copies since they have a digital download service on their website for PC gamers.
3. People need to realize when they say things like "I don't ever buy from Gamestop", they are cutting themselves off from the largest global game retailer company. Amazon and Best Buy do SOME things better, but Gamestop's returns, customer service, exclusive deals, and reward systems, make them a better overall all-around game buying experience.
(If you are wondering, Amazon could be considered cheaper because their shipping is insanely low, and they offer discounts for Amazon prime members. But that's a $70 membership, while Gamestop's is $15. Best Buy is the best place to go if you are looking for older Limited and Collector's Editions for games and game guides. Seriously. My Best Buy still has Halo Reach Legendary Editions in stock.)
hathur
The hell? Gamestop sells PC games? There's 2 near where I live and they don't even have a pc games shelf anymore.. haven't for at least 1.5 - 2 years. I was under the impression they stopped selling PC games in physical form awhile ago (though I've known about their acquisition of Impulse for digital distribution, etc).
Boogie1188
I mean, it makes sense on why they did it but not telling the customers was a very, very bad move. I've worked in that kinda of retail environment and it's not wise to sell a product that promotes a competitor.
AngelsandDemons
Of course the employees are "destroying" those cards...riiiight
cardinalsfan1122
I hope they get crushed into the ground by Onlive(great service btw)Their game library is a little limited but it's growing fast and the playpack is awesome. That was just a jerk move by Gamestop.
macross2012
Ya know, I would like to see Sqaure cutt off gamestop and not allow them to sell anymore of there games because of this horrible move on gamestops part. That would really put a thorn in gamestops side.. Say OH Gamestop.. Sorry we dont sell to you any longer since you are not competition.
I would so laugh
ThaSaltShaker
What douche move.
macross2012
This whole thing has really made me think I NEVER need to buy anything from gamestop again. So they open our games and in my case reseal the PC version and sell it to me. They take out an item because they dont like what it is and don't tell the customer. We find out from the web that they did this and NOW they are sending all copies back.. Can I return my copy for a full refund since its opened? I am going to guess NO.
There is no difference in you buying a DVD and them putting in a coupon for a free movie ticket to another business in the box. This is just garbage and gamestop needs to go down. I am telling everyone I know about what gamestop did and urging them to shop ANYWHERE other than gamestop..
I just canceled 37 pre-orders I had through the end of the year because of this issue. I dont like being lied or cheated out of things when I am the one paying the high price of this bill.
paulthebest
Wait a minute, Gamestop sells PC games now?
DPsx72
Well that's kind of a scumbag move. Just because they're going to launch some stupid little streaming service (which I don't think people want for various reasons) they'd rather not sell the game at all. I assume the publicity has already done its damage.
On a side note I'm not against GS totally, it's a good place to pick up some games if you have a coupon to lower their used prices. But for new titles then Amazon is tough to beat.
rottingundead
gamestop is lame they always been. the reason why i dont buy from them is you can buy a new game that has been open with no wrapper and still pay full price for a use game cause that is what it is used lame gamestop.
Tim_1138
So they are accepting opened copies? Man, I wish they were that nice to consumers.
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