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L.A. Noire Crashes On PlayStation 3 and Xbox 360 Systems -- Rockstar Releases Potential Fixes

SophieJKL
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Posted May 19, 2011 - By Sophie Prell




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New L.A. Noire Screenshots Feature Crime Scenes, Lineups, And Stylish Sauntering

According to multiple posts on the Rockstar Social Club, both the Xbox 360 and PlayStation 3 versions of L.A. Noire have been experiencing lock-ups, freezes, crashes and overheating. Thankfully, if you're having trouble on either system Rockstar support does have some advice and tips to try while the mess is being sorted out.

Originally, Rockstar customer support suggested that it was PS3 Update 3.61 that was causing issues. But then Xbox 360 owners started to chime in with the same complaints. The original post described the problem as distinctly related to firmware, though it has since been removed. But take off those conspiracy theorist hats good Rockstar fans, the company doesn't seem to be hiding anything. Click after the jump to see Rockstar's tips on fixing your game if you're having problems

"We are sorry to hear the game is freezing!  We have received a few tickets about some isolated crashes / freezes and we are investigating them individually to find out the causes and the resolution.

Here is what to do if you are crashing or freezing in L.A. Noire:

  1. Delete your L.A. Noire Game Data (not save data) from the PS3 Game Data Utility.  If on 360, clear the 360 cache.
  2. Create a new temporary PS3 user to ensure that new save files are created.  If on 360, create an offline Silver Gamertag.
  3. Launch the game and try again.  If you are on PS3, try playing while signed out of PSN. 
  4. Check your disc for scratches, dust, dirt, or other damage. Clean if necessary.
  5. Check other game discs in your PS3/360 to see if issues are occurring in other games, suggesting a potential console problem.
  6. Try your L.A. Noire disc in a different console or try a different L.A. Noire disc in your console to determine with certainty whether the issue could be with the disc or console, rather than the software.
  7. If your console is overheating, try moving it to a more ventilated area or contact Sony/Microsoft for further console troubleshooting."

If the above fails, the statement has its own thread where you can discuss the situation as well as submit a request with your system specifics.

Rockstar also wish to make it clear that the original post from customer support was not and is not an official statement on behalf of the company. Good news is an official Sony and Rockstar joint statement has been released. Bad news is it doesn't look good, with both companies stating that it isn't their code that's causing damage.

With the PSN debacle still raging after the password reset hack and Rockstar's gamble on the departure of L.A. Noire from today's tropes, this could be very, very bad if people get upset enough.

According to the PR, the damage is supposedly contained to only a handful of reported incidents. But still, be cautious with both your copy of L.A. Noire and your respective systems while we keep you updated on the expected fix.

L.A. Noire Crashes On PlayStation 3 and Xbox 360 Systems -- Rockstar Releases Potential Fixes
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