UPDATE 5/18/11 1:00 PM PST: Microsoft's Major Nelson has confirmed that the firmware update that is causing disc read errors is in fact not related to the May 19 mandatory firmware update, but a previous update. Therefore, if you haven't been affected by the error yet, chances are you won't be as the new format has been through "rigorous tests" and MS has seen no known compatibility issues.
Microsoft has announced that the new mandatory Xbox 360 firmware update releasing May 19 to integrate the use of a new disc format will brick some 360 models. The company issued a statement saying that some users will experience disc errors when upgrading their firmware and the error will read "disc unreadable" or "disc unsupported" after completing the update.
"Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs," Microsoft said. While the error will be automatically logged, the company is "proactively reaching out to customers that may be impacted to replace their console." For anyone having problems Microsoft urges you to get in touch with Microsoft support so they can verify your console has been impacted and help fix it as soon as possible.
Microsoft is planning to replace an unspecified number of Xbox 360 units with new 250GB Xbox 360 S consoles, according to EuroGamer.
The new firmware is to prepare the Xbox 360 for use with the new XGD3 disc standard, which adds 1GB of useable data to 360 DVDs and also will add Paypal support.
Source: EuroGamer
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greerwitness
just got off the phone with xbox and your system has to be under warranty or your just out of luck. Yeah I'm the proud owned of a out of date xbox. this sucks
deathpunch215
250 gig here i come
jobelaa
is it the slims which brick or the old 360?
lucidity
lucidity's comment is abusive and has been removed.
52Fatal_Strikes
This sucks, hope they get replaced soon. i think in general this cycle of current gen systems have brought me more hassle then pleasure. Don't get me wrong i know gaming is far beyond what it was before i just can do without all the headaches.
deadclownin
so is warranty not a issue cause i bought my 360 arcade years ago and didnt opt for the extended warranty so i have no warranty i dont wana be stuck will a 200 dollar brick because i have no warranty and they dont want to replace mine
FLyweaSEL343
iv got the orignal 20 gig model i hope i can get it bricked and a have a 250 xbox iv got less then a gig left on mine ... but i have nothing to transfer my dlcs and games over
xshadowhawkx
how do i get one since i know im going to be affected if i update and does my console need to be registered
DPsx72
DPsx72's comment is abusive and has been removed.
SILENTxHILL1234
haha, PS3 still wins.
fullsailgamer88
"if you haven't been affected by the error yet, chances are you won't be as the new format has been through "rigorous tests" and MS has seen no known compatibility issues."
Read carefully before everybody starts getting excited, or worried about this thing. Probably will not be an issue unless you have an outdated 360 that will have a hard time registering the new disk format. For all of you that own the elite, and the slim you should have nothing to worry about. The reason why they would send you the slim is so that the system can read and support the new disc format. I am guessing that microsoft already knows that the outdated ones will not support the new format. With all this said, I reccomend that owners of the older systems shall start to worry.
ishkabah1
On the home page, it says "manditory" instead of mandatory xD
emoop9
Part of me wants my console to be bricked. I wouldn't mind getting one of those 360 Slims. Not to mention my measly 20 Gbs is running rather low.
TheSlowFlash
I don't use that piece of junk. You should tag this as "other peoples misfortune"
lucidity
Meanwhile PS3s are melting
http://www.gamepro.com/artic le/news/219477/3-61-firmware-o verheating-some-ps3s/
scottyrob82
Woo hoo! I'm getting a shiny new 360 to replace my old 20 gig model...hopefully.
scottyrob82
Woo hoo! I'm getting a shiny new 360 to replace my old 20 gig model...hopefully.
Liquid Swords
"Following a recent update to our system software, we have become aware of an issue that is preventing a VERY SMALL NUMBER of Xbox 360 owners from playing retail game discs," Microsoft said.
Very small number? That's what they said about the RROD.
jobelaa
do we have to send the damaged box to m$??anyone?
Liquid Swords
More defected Xbox consoles. What else is new?
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