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Sony Releases PSN Security Update: Passwords Were Not Stored In Cleartext Form

G4TVLeah
30 Comments

Posted May 2, 2011 - By Leah Jackson

PSN, Playstation Network

Sony has released a new PlayStation Network security update on their EU blog explaining that while PSN members' passwords were not encrypted, they were still transformed using a "cryptographic hash" and that they want to be very clear that user passwords were not stored in their database in cleartext form.

The update also mentions that the story revolving around a hacker selling 2.2 million credit card numbers is false. "One report indicated that a group tried to sell millions of credit card numbers back to Sony. To my knowledge there is no truth to this report of a list, or that Sony was offered an opportunity to purchase the list," said Sony. You can read the full statement after the break.

On Tuesday, April 26 we shared that some information that was compromised in connection with an illegal and unauthorized intrusion into our network. Once again, we’d like to apologize to the many users who were inconvenienced and worried abut this situation.

We want to state this again given the increase in speculation about credit card information being used fraudulently. One report indicated that a group tried to sell millions of credit card numbers back to Sony. To my knowledge there is no truth to this report of a list, or that Sony was offered an opportunity to purchase the list.

One other point to clarify is from this weekend’s press conference. While the passwords that were stored were not “encrypted,” they were transformed using a cryptographic hash function. There is a difference between these two types of security measures which is why we said the passwords had not been encrypted. But I want to be very clear that the passwords were not stored in our database in cleartext form.

To reiterate a few other security measures for your information: Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well. To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports.


We continue to work with law enforcement and forensic experts to identify the criminals behind the attack. Once again, we apologize for causing users concern over this matter.

Our objective is to increase security so our customers can safely and confidently play games and use our network and media services. We will continue to provide updates as we have them.

What do you think about the newest security update? To me is just seems like pretty obvious information, telling people to change their passwords when the PSN comes back up and that to their knowledge Sony wasn't offered to buy back the credit cards. Even if Sony was offered to buy back the cards, with how they've handled the whole PSN security breach, do you think they would tell the general public about it?

Sony Releases PSN Security Update: Passwords Were Not Stored In Cleartext Form
http://www.g4tv.com/thefeed/blog/post/712312/sony-releases-psn-security-update-passwords-were-not-stored-in-cleartext-form/
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Comments are Closed

  • thejoker959

    sony! i care about two things. 1 is my credit card at risk of being drained and 2 when will psn be up. all this other stuff is kind of pointless.

    Posted: May 3, 2011 10:39 AM
    thejoker959
  • fit101

    Any time you put your personal information out there, it is up for compromise. Yes, I do blame Sony for the breach and I do not trust them to be truthful. They are a multimillion dollar company. They will F whoever they need to to make a buck, nor do I trust Microsoft, but we need to take some responsibility for what we do as consumes. By no means am I supporting Sony or Microsoft, but there are gaming cards you can buy and use instead of credit or debit cards. Just sayin'

    Posted: May 3, 2011 5:31 AM
    fit101
  • darylcorey

    I hate to say this but give it time unless this loser is caught, he will probably target Microsoft, Battle.net, Steam and more. So rather than trolling all you others out there better pray the FBI or someother law enforcement somewhere catches this guy. Or you will probably be in trouble too.

    Posted: May 2, 2011 11:31 PM
  • thebestspaceshipever

    come on take down xbox

    Posted: May 2, 2011 9:21 PM
    thebestspaceshipever
  • JeeshusChrist

    What really bugs me is that they seem to not have encrypted hardly any information! They better start encrypting everything now when they put PSN back online because than at least if they get hacked they won't know the encryption to get the information. Or at least hard enough for them so it takes awhile before they can access the information so we can catch those jerks.

    Posted: May 2, 2011 8:55 PM
    JeeshusChrist
  • marques618

    its up when its up
    na na na boo boo stick your head in doo doo

    Posted: May 2, 2011 8:54 PM
    marques618
  • crocodilius

    youd have to be a pretty dumb criminal to try to sell it back to them.

    Posted: May 2, 2011 7:50 PM
    crocodilius
  • crackingcody

    lol. you guys see how SOE got hacked?!? haha. stole 12,000+ credit card numbers. go to gameinformer.com to check out the full story. and for those saying it isn't sony's fault..... you are stupid. it is sony's responsibility to keep your info safe that you give them. and to stop hackers. and this wouldnt happen to microsoft so easily due to it having better firewall and security. so sony has not been hacked once.... but TWICE now. way to go.

    Posted: May 2, 2011 4:48 PM
    crackingcody
  • gamermoney

    This just in, it was FBI who brought down SOE...settle down, it was a training exercise

    Posted: May 2, 2011 4:37 PM
    gamermoney
  • Animatorkid

    Hate to break it to everyone, but if the hacker was able to easily hack into the PSN infrastructure and cause mass damage, how hard do you think it would be for the same hacker to run a program against the hashes to get passwords.

    An a hacker wont seel back the data to Sony because that would get them caught, its much easier to sell them on the black market for 2$ a pop, yup thats how much someones info is going for these days lol. That my friends is why hackers sell that information in huge blocks 10k 50k, 2.2million.

    Posted: May 2, 2011 4:16 PM
    Animatorkid
  • Doogless91

    lol i agree with mrsappho

    Posted: May 2, 2011 4:09 PM
    Doogless91
  • MasterE-G

    Ya'll need 2 quit rushin Sony, if ya'll ain't russian. If Sony is taking so long 2 get the network back & running again, then those who are complaining need 2 go up 2 Sony & waste your time trying to help solve the problem.

    Posted: May 2, 2011 4:02 PM
  • nightmoose

    i can't waite till the end of may. if you are right Wolokowoh0 that Japan is up and running then this is not right. what are we second hand now we spin money then they do. May be we should all go to 360 which is a US company lol.

    Posted: May 2, 2011 4:02 PM
    nightmoose
  • InnerRise

    To answer your question: NO, I don't believe Sony would tell us anything. They've proven to be just as arrogant still as they were at the start of this generation. Consistent twats.

    Very dirty company and brand. We all see it now. Even the fanboys.

    Sony is dust like the dust perched upon many a PS3 the world over.

    Mmmkay?

    Posted: May 2, 2011 4:01 PM
    InnerRise
  • Wolokowoh0

    Sorry for the double post, my internet disconnected. I didn't know that it had already sent it since it didn't pop up when I refreshed

    Posted: May 2, 2011 3:26 PM
    Wolokowoh0
  • Wolokowoh0

    PSN is up in Japan right now and should be up in the US and Europe tomorrow so quit complaining. Sources: twitter, several sites that can be found using google keywords "psn up in japan", forums on playstation.com, amazon, gametrailers, etc. It's actually been quite a while now.

    Posted: May 2, 2011 3:23 PM
    Wolokowoh0
  • Wolokowoh0

    PSN is up in Japan right now and should be up in the US and Europe tomorrow so quit complaining. Sources: twitter, several sites that can be found using google keywords "psn up in japan", forums on playstation.com, amazon, gametrailers, etc. It's actually been quite a while now.

    Posted: May 2, 2011 3:21 PM
    Wolokowoh0
  • tcs0

    I don't give a damn. Just get the freaking thing back up and running already. Huff huff.

    Posted: May 2, 2011 3:11 PM
    tcs0
  • scorpian876

    Well,if any one remembers about George Holtz as known as Geo Hotz as his hacker handle name,if Sony would have backed off from Geo Hotz,this would have never happened to Sony in the first place,Geo Hotz was right about unlocking the full potential of the Apple I phone and other computer devices such as the Sony Play Station 3 ,the rules should be if some hacked their console or P.C. and uses it for personal use,the companies can't say any thing. I do think having a new encrypted pass word for Sony would be a wise move for Sony net work servers.The security up date would be a prudent move .

    Posted: May 2, 2011 3:04 PM
    scorpian876
  • DPsx72

    You guys DO realize that for all the flak you give Sony, M$ lied about the RROD fiasco for 3 years before they admitted there was a problem and were forced to offer a warranty. Granted no laws said they had to inform you but just think about that before you bash Sony over a mere week or two.

    And before some toad says something, no I do not consider Sony innocent. In a way they taunted hackers to penetrate their console and network.

    Posted: May 2, 2011 3:03 PM
    DPsx72

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