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PSN Class Action Lawsuit Filed

sjohnson
132 Comments

Posted April 27, 2011 - By Stephen Johnson

The PSN Security Breach: Why We're Angry

The Rothken law firm has filed a federal class action lawsuit against Sony on behalf of "approximately 77 million" PlayStation Network users who are unable to access the PSN.

Calling the security breach the "largest compromise of Internet security and the greatest potential for credit card fraud to ever occur in United States history," the suit accuses Sony of "breach of warranty, negligent data security, violations of consumers’ rights of privacy, failure to protect those rights, and failure and on-going refusal to timely inform consumers of unauthorized third party access to their credit card account and other nonpublic and private financial information."

According to the suit, Sony failed to maintain a proper firewall and "computer security system," "failure to properly encrypt data," "unauthorized storage and retention of data," and violation of "Payment Card Industry Data Standard(s) and rules and regulations."

Calling this a "reprehensible situation," the suit states that Sony "caused, and continues to cause, millions of consumers fear, apprehension, and damages including extra time, effort, and costs for credit monitoring, and extra time, effort, and costs associated with replacing cards and account numbers, and burden, and is harming both consumers’ and merchants’ ability to protect themselves from such fraud."

The suit categorizes the time between Sony learning of the problem and informing the public as an undue delay, saying that it prevented consumers from making informed decisions as to "whether to change credit card numbers, close the exposed accounts, check their credit reports, or take other mitigating actions."

The suit seeks both actual and punitive damages for the class. Although it doesn't name a specific amount, I think we can assume it will be at least a two crap-loads of money.

Affected parties can sign on to the case by contacting the law firm through a web form  or by phone. Here's a copy of the entire complaint for you legalese fans out there.

All of the best people are following Stephen Johnson's twitter feed. Also, email me if you wanna.

PSN Class Action Lawsuit Filed
http://www.g4tv.com/thefeed/blog/post/712190/psn-class-action-lawsuit-filed/
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  • Emmo

    I'd say that a pretty vast undertaking...

    http://www.eLawsuit.com

    Posted: August 10, 2011 9:03 AM | Reply | Report
    Emmo
  • Jax009

    Glad I only use those network cards.
    How long till Microsoft gets attacked. Better watch it with the "haha's" 360 boyz, u could be next.

    Posted: May 1, 2011 12:40 PM | Reply | Report
  • DickyMcLongShots

    X-Box wins!!!! suck it PS

    Posted: April 29, 2011 9:56 PM | Reply | Report
  • Bonedegon

    The lawyers are the ones who will make all the money off this case. I am pretty sure they are the ones that brought this case up not the 77 million people. It is just a chance for these lawyers to make a few million bucks off of all you gamers not being able to play online. If you think about it, they are just as bad as the hackers. I will say if the law suit goes through you all should file for it so you can make some money from it, because if you don't the money will go to someone else, but I do believe the lawyers are not doing this for the gamers, but their own personal gain.

    Posted: April 29, 2011 5:44 PM | Reply | Report
    Bonedegon
  • hollowmanofsteel

    ok lets say you got in sonys network and got free content and got caught, do you think sony would sue you? Duh yes they would so for sony allowing there network to get hacked and people's private info stolen is the exact same thing

    Posted: April 29, 2011 5:21 PM | Reply | Report
  • hollowmanofsteel

    No this is crap, I don't care if its free or not, when we agreed to the sony terms, are private info was said to be safe, they should of caught this before it went this far, so its on them, as for the hackers who did it, well thats up to the Fed's, But I do want sony to get this all takin care of so we can go back to playing again, But at the same time i want whats coming to me, had it been the other way around, sony wouldn't go so light on you,

    Posted: April 29, 2011 5:13 PM | Reply | Report
  • Soulless28

    this is absolutely stupid to say the least. i feel they did all that they were supposed to do. when law gets involved they are hesitant on releasing information. I feel its all the damn spoiled brats that cant get online that caused this lawsuit to come about. I changed all of my passwords and have been keeping an eye on everything, nothing wrong at all. Stuff happens and nothing is 100% with anything period.

    Posted: April 28, 2011 1:36 PM | Reply | Report
  • Famas_Queen611

    I changed my credit card information a couple days ago. Nothing was compromised but maybe they just hadn't got to my information yet... ?

    Posted: April 28, 2011 10:38 AM | Reply | Report
    Famas_Queen611
  • LaGTTReseT

    I should sue for 70 Mill.

    Posted: April 28, 2011 10:31 AM | Reply | Report
  • lowkevmic

    People can call me a fanboy all they want. Guess what, I own a PS3!! And I have never used their network as long as I've had my PS3 because it has never been secure. Playstation has made a near flawless console, but it doesn't take a rocket scientist to know that they put absolutely no effort into their network and as we see now the security of that network. They just fired up a few hundred dedicated servers and let us the consumer have at it all night on Killzone and Call of Duty. People always debate over the difference between PS3 and Xbox 360, well there is your answer. Playstation made an awesome piece of hardware which is why all they do is promote what amazing things PS3 can do, Xbox is more dedicated to their network and overall online experience, which is why Xbox live is their bread and butter.

    To say it's not Sony's fault is to say it's not the fault of your phone service provider if you and all of their customer's info was hacked and stolen. Sony is not only the manufacturer of the console you play, but they are also the service provider for all of your online gaming. So how is this not Sony's fault?? We Xbox gamers got the red ring of death, Microsoft was quick to react by not only repairing all of the consoles for free, but also giving the consumer an extended 3 year warranty. When Sony's network was hacked. Sony was not quick to respond, in fact it took a third party Security company working with Sony to even discover the problem.

    Say what you want about Microsoft. But you don't see videos of hackers showing people how simple and easy it is to hack a Xbox, and still maintain a Live account. But Hotz sure showed us how flawed Sony's security is.

    Posted: April 28, 2011 9:02 AM | Reply | Report
    lowkevmic
  • BMA11995

    Are you guys kidding me? To all those who say SONY doesn't deserve it, I wouldn't worry about them, they can handle the damn bill. The reason they deserve this is because they had next to NO security measures, why do you think the hackers were able to get in. And to the moron who said we should be going after the hackers and the 40 some equally idiotic people who voted his comment up, they can't because they can't track them, this wasn't an accident, they knew what they were doing. Don't let fanboyism obscure that Sony is at fault here, they surely don't care about you as much as you care about them.

    Posted: April 28, 2011 4:42 AM | Reply | Report
    BMA11995
  • Kathadort

    The most people are going to get from this lawsuit is a picture of all the lawyers in there brand new car's and a little caption in the bottem saying "Hey thanks for making us rich :D"

    Posted: April 28, 2011 12:26 AM | Reply | Report
    Kathadort
  • rx7ah

    Might circulate this around. . . Some people have no limits to how low they will sink.

    http://www.petitionspot.com/ petitions/SonyAndRothken

    Posted: April 27, 2011 11:11 PM | Reply | Report
    rx7ah
  • SilentStrikers

    http://www.latimes.com/busines s/sc-dc-0428-court-class-actio n-web-20110427,0,1239412.story This story on Class Action Suits may halt this suit if it goes through. As it is, this is nothing more than a cash grab over hearsay and accusations. I hope that this gets laughed out of court and that firm is stuck footing the legal bills.

    Posted: April 27, 2011 9:28 PM | Reply | Report
    SilentStrikers
  • juanpa1229

    I dont know about anyone ealse but im sticking with sony through this and anything ealse that may happen...and i dont know if this law firm is stupid or what!!!! Do they actually think that we belive there doing this for us....please!!!!

    Posted: April 27, 2011 7:20 PM | Reply | Report
  • Nivekwons

    Unfortunately we live in a society where these proverbial ambulance chasing law firms feel the need to top everything with a lawsuit! Granted Sony was wrong on some points, fine I ll give you that but do you really think that they are willing to make those same mistakes again, no! I think that they ve learned their lesson in a big way, and it surely doesn t mean they need an extra lawsuit to worry about on top of everything else. You want to sue someone, find the hackers and let them have it! They are the real problem here not Sony. If there were a petition against the Rothken law firm s class action suit I would be right there to sign it. Whether it concerns Sony, Microsoft, or Nintendo, people who want to line their own pockets from a big company s unfortunate mishap is sickening to those who have a shred of decency, and I for one am against this lawsuit.

    Posted: April 27, 2011 7:00 PM | Reply | Report
    Nivekwons
  • XXXSpartan118XXX

    Sony fails so much. Between the LG lawsuit, the PSN outage and now being sued again? LOL

    Posted: April 27, 2011 6:22 PM | Reply | Report
    XXXSpartan118XXX
  • cHARMcityCHAMP

    Who puts thier real name and address in that stuff anyway... who ever does that is LAME... also, if i stole credit card info, why use it right now, knowing people are paying extra attention to their accounts... watch for the next couple of months...

    Posted: April 27, 2011 6:20 PM | Reply | Report
    cHARMcityCHAMP
  • cHARMcityCHAMP

    All of you nimrods sayn your not gonna add your name, I hope you dont... have Sony's back... lets see if a month from now when unauthorized things start showing up on your account, and you have no one to call but your bank to cry.... Sony is not gonna pay you zilch, nada, nothing... not even a PSN card... your best bet is to leave your name and email, coming from a street dude... if I stole credit card info, u think i would be stupid enough to use it right now??? smh.. like i said dont add your name and GOOD LUCK..

    ps
    who enters their real name and address in that stuff anyway (LAME)

    Posted: April 27, 2011 6:17 PM | Reply | Report
    cHARMcityCHAMP
  • AirRangerDanger

    This is great. We as PSN users still get nothing out of this, Sony goes down in flames, hackers will win, and M$ will rule the world.

    Posted: April 27, 2011 6:13 PM | Reply | Report

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