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Nintendo 3DS Errors And Headaches: Nintendo Responds

sjohnson
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Posted March 28, 2011 - By Stephen Johnson

Nintendo Responds To Error Reports, Headache Complaints

The day after the launch of any system is usually marked by complaints -- things just don't work out quite as advertised in the real world. The Nintendo DS is no exception. So far, there have been two major complaints about the system: A widely seen error and headaches.

As we reported earlier today, some corners of the internet are abuzz with reports of freezes of the system, dubbed the Black Screen of Death. According to a statement just issued by Nintendo, there is a simple, time-tested solution to the problem: Make sure your software is up-to-date.

"If anyone is experiencing any problems with their Nintendo 3DS console, we recommend that in the first instance they download and install the latest system update, now available online... If the problems still persist we recommend they contact their local Nintendo Customer Service center to investigate the problem further."

The second problem, headaches, is a bit trickier to solve.

It's difficult to get firm numbers on what percentage of 3DS users experience brain-searing pain upon playing with the device, it's definitely a real problem -- there are reports on the internet, and I can tell you with confidence, that if I set the 3D up to its highest level and play some games, it results in a terrible headache. Anecdotal, sure, but that's what we have now.

Nintendo's answer, via head of UK Communications Robert Saunders to MaxConsole, is, basically, sh*t happens.

“We have shown Nintendo 3DS at multiple events around the world to literally hundreds of thousands of people and have received very few negative comments. As with anything that requires focus, from reading to staring at a computer screen, taking breaks frequent breaks is always recommended. When viewing any kind of 3D images (TV, movies etc.), some people might experience minor discomfort. The effects are short term and have no lasting effect, in fact most players can continue after taking a short break. The Nintendo 3D was designed with a 3D depth slider that lets users adjust the 3D effect to a level that suits them for optimum enjoyment.”

There you have it, headache sufferers: Turn the 3D off. Take breaks.

So let's hear it from you guys: Any problems out there with 3DS causing headaches?

Nintendo 3DS Errors And Headaches: Nintendo Responds
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