EA Replacing APB With A Free Game

xZOMBIEx

This sucks that APB ended up getting canceled, I was a little interested in it if it came out on either PS3 or 360, can't remember if there was plans to bring it to consoles or not. I don't play PC games anymore since I'd rather sit comfortable in my living room on a big TV as opposed to sitting here on my 19 WS monitor, although I will admit having a KB & mouse does help more than a controller sometimes. But anyways, I would watch people play on justin.tv and it looked interesting. Also I'm not into RPG's or MMO's at all, well the fantasy ones, but this one looked like it could have made me start getting into them or at least try em out if I was able to get this and ended up liking it (although not sure if I would have wanted to because all the time you sometimes have to put into these kind of games just to level up so your not being killed every other sec by everyone lol).

There have been numerous things or just "bad decisions" or what not by EA that has gotten me to the point of not ever wanting to get any of their games again (which of course didn't last all that long) but at least they are trying to give back somewhat to their customers that purchased this and can no longer play it anymore. To bad they didn't try selling it to another company or something to see if they could have possibly supported it or at least kept the servers up till people stopped playing or something like that? Although they should give ALL people who purchased this game either online through steam or like Amazon all the way to people getting it at a retail store either a full refund or a free game of equal value (or less if that's the one they choose) just as long as there is a way they prove they have the game.

For Steam or from their site they're probably able to prove/trace that you purchased the game, for retail they should send something to stores that tell them that they can either give the customers a full refund (which of course EA would have to back up and pay the store back for those refunds) or a free EA game of the customers choosing (again something of equal value at the very least, and ANY EA game, not just a select few because that person may already have them or don't like them), but ONLY if those customers return the game to the store with the box, case, book, or whatever it included. At the very least the case that holds the game which should also have the artwork in/on it, along with the game of course and booklet, which also should be in the game. The box could be so-so, I know some don't save their PC game boxes and will only keep the actual game case unless the box was the case and all like how PS3/360 games are. I think that would be enough proof that the customer purchased or received the game as a gift or whatever legally and wasn't pirated or whatever if they can't find, show the receipt anymore or just don't have it anymore.

I'm sure there's something that disables the game or they remove it from people's collection on Steam or whatever, so people having to return the game and everything would be no different at a store. Plus if it's not playable anymore or after a certain date than there's no reason to keep it except for "memories" or unless it became a collectors item which I doubt. Also I don't think there's any single player at all so just another point for why there would be no reason to hang on to it.

But EA would have to send something to stores like a "recall" because you know how stores are once you open up any type of media/entertainment software. They'll just replace it with the same thing and doesn't give refunds or exchanges since they think you might have copied it, already beat it, or what not. Most people are retail stores probably don't even know that EA canceled this game I bet. So EA would have to send some notice to them and not just hope the stores offer or give some kind of refund to customers. If they don't I'm sure if people keep contacting EA and complain POLITELY then hopefully they'll do something like I mentioned above for people that got the game at a store or other means than directly from EA or Steam. The key thing though is to show frustration but being POLITE at the same time. Being rude and demanding whether it's over the phone, email, or face to face will never help you or your cause. I used to work and still will once I get another job in customer service and once people yell, demand, and stuff directly at me I (and everyone that works there) will end up finding a reason or policy that doesn't entitle that person a credit or whatever they wanted. If they're polite about it or whatever then we always end up going above and beyond even if you didn't ask for a credit or whatever. Everyone understands frustration and everyone has been there. It's how you relay it is what matters.

Good luck people...