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GameStop is convenient. Even though selling a game through eBay would virtually guarantee a higher selling price, whenever I've turned something in, it's always been at GameStop. The problem always being, however, that GameStop operates on the capitalistic principle of buying low and selling high. They take your games at dirt cheap prices and put them on the shelf at double, maybe triple what they gave you. SwitchGames proposes a different solution: actual, physical trades between gamers.
SwitchGames isn't as fast or convenient as walking to a local GameStop, but when SwitchGames founder and CCO Jason Crawford stopped by the G4 offices last week to give me a tour of his trading baby, he at least convinced me SwitchGames could really be onto something.
The difference with SwitchGames is the distribution of product. You're not sending in games in exchange for points (as, for example, SwitchGames competitor Goozex does), nor sending games away to a SwitchGames warehouse to be swapped for something else. SwitchGames looks like a web 2.0 version of eBay (have you looked at eBay's design lately?) focused squarely on gamers. Either by selected browsing or through a dating service-esque member matching system called SwitchBot, participants volunteer games up for trade or propose trades and the whole concept is built upon sending a game to someone and receiving another one back. A game for a game.
"This is actual trading," said Crawford. "There's no membership fees, there's no trade-in fees, there's no subscription fees, there's no queues. There's a lot of no's. [laughs] Basically, you list the games you want, you list the games that you own and then SwitchBot will connect you with other users. And we have things, mechanisms in place that can make trading with other gamers safer, faster and easier. That's how we make our money."

He's not lying, either. You don't have to pay a dime to participate in SwitchGames and start trading with other users. The SwitchGames model hinges upon delivering convenience-oriented trading and shipping options that users will want to regularly take advantage of. One such option is becoming a "Verified Member," which automatically places you further up the search results of SwitchBot. Becoming a Verified Member costs $1.95 (that price isn't locked and will most likely increase in the future, noted Crawford) and results in SwitchGames running a brief background check to "verify" you. Another convenience option involves printing a shipping label with postage from your computer.
Crawford claimed his website's database had everything. Jokingly, I proposed trading the phenomenal E.T. for the Atari 2600 (yes, the game that bombed at retail, causing millions of copies to be buried in a New Mexico landfill) for trading. It took a little finessing of the search engine because E.T.'s name is pretty short, but eventually, we tracked it down and -- voila -- E.T. was in my trading pile. I don't know who would want E.T. for Skate 2, but hey, SwitchGames will let me try.
While most users will probably use SwitchGames to swap newly released titles for another newly released title (like, say, Uncharted 2 for Brutal Legend), as E.T. proves, SwitchGames does include support for trading old releases. The SwitchGames database is huge. To help protect your investment, SwitchGames also comes with a $5.95 "Safe Trade" option. Safe Trade is $5.95 for each participant in the trade but is the only way to 100% guarantee you cannot be screwed out of a transaction. If the buyer or seller never sends the game, sends the wrong game or something else goes wrong, SwitchGames will protect you, either by covering the cost of the missing game or providing a copy of the missing game. It wasn't immediately clear how the value of a game like Chrono Trigger for SNES, which might not be easily replaceable, would be determined.

When Crawford came by my desk to show off SwitchGames, he'd spent the entire day touring his website around Los Angeles, just after staying up the night before to push a new build of SwitchGames live. The new build includes support for sending notifications about trades to Facebook and Twitter. But Crawford's enthusiasm and determination for uprooting the current trade-in system is palpable. He doesn't even seem to mind if plenty of folks never pay a dime using his service.
"What's here is really an opportunity to do something big," he said. "Gamers could take over and I love that whole idea, just flipping the entire model upside down. GameStop doesn't care about SwitchGames, they couldn't care less about this. 'Game peer-to-peer trading? Okay, whatever.' Until, you know, 350,000 gamers are using it and then they're like 'whoa, oh no, we can't control this' and you can't control that, the gamers control it. That's the way we built the whole model. You can see that we don't force anything on anybody and that's the way it will always be. You spend the money if you want to spend the money."
Under his theory, if GameStop is losing trade-in volume from a site that's offering gamers a better deal, GameStop will have to raise the value of its trade-ins. Even if you don't use SwitchGames -- though, obviously, he'd prefer you did -- that's a win for gamers, in his mind.
The best way to understand SwitchGames is by signing up. Go ahead, it's free.
Have something to share? Have a news tip? E-mail me. You can also follow me on Twitter.



Comments
Displaying 1–20 of 34
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ilovemavis
I am fascinated to see how these guys do. My personal suspicion is that this model is not the best but I am happy to be proven wrong if a community approach really does work well en-mass.
I think a centralised model, like a competitor to GameSpot who don't screw customers over so badly, is superior for a few reasons, such as 1) No need to fear the person you're trading with will screw you over, and 2) no need to scan feedback rating etc, 3) having the 3rd party verify games are working and legitimate first, 4) more liquitidy in the market - rather than trading 1 for 1 or whatever and needing to find someone who actual wants to swap for the game you're after, you could just buy/sell for cash, 5) what if you're short of cash and just want to trade a stack of games for cash, then trading is not a solution, etc.
But I think perhaps the biggest strength is that you can buy and sell instantly. No need to list and hope, instead you can see a price to buy and/or sell your game and make a decision based on that. I'm hoping one day a site like www.buysellgames.com.au will fill that gap.
But I'll certainly be following these guys closely to see how well the community-based approach works.
MegaNES
Let me tell you why I use Switchgames... I was going to buy a used copy of Call of Duty 4: Modern Warfare from Gamestop for $40. I wanted to trade-in my used copy of Prototype that Gamestop also sells for $40 (used). So, I call my Gamestop and they said they'd give me $14 for my copy of Prototype. $14. Really? That's just insulting. I put my copy of Prototype on Switchgames and traded it for Modern Warfare in about 45 minutes. And it was free. So, Gamestop said my game was only worth $14 but on Switchgames I traded it for a game they are selling for $40. Like other people are saying on here, I'm saving a lot of money using Switchgames. I'll still buy some brand new games from Gamestop. All my used stuff is going on Switchgames.
padoda
listen up gamers i worked for gamestop and trust i know we screw yall in trade in on certain games (I stress certain) but for the most part yall complain about games that are A) old as hell between 2 to 5 yrs. B) games that come out every year I.E sports game C) games that sell millions of copies and have no real replay value i.e. grand theft auto's, halo's. so in other words if u want good value on ur USED games the trick to that is if it is a sports game trade that end buy the end of the year because when Jan 1 comes around sport games stop dropping like hot cakes every month cuz the new one will be out in 8 months. so please stop complaing and use common sense cuz ur not going to get 30 bucks for a game that has been out for a while, its a sports game. oh something else to think about again common sense we all leaarned this in school is when the company has thousands of copies of one game and then cannot sell that game then why on earth would they offer a good trade value for the game knowing those 2 factors. for those who still dont understand it is called supply and demand. so if the game is high in demand they will pay more for it. if the demand for it is low well guess what low trade in values. and the same will go for this website. great idea i like im for it but im not getting my hopes up thinking im going to get all my money back for a game that has been PLAYED already. lets be real gamers I thought we were smarter than that.
tman7776
I wish I knew about this before I traded at gamestop for rhythm heaven! (tears)
RottingAwesome
this looks really great and I would love to try it but it's only in the states
hoping that at the very least support is added Canada sometime soon
MegaNES
No offense, but anyone who gets ripped off on switchgames.com is either not very bright or doesn't want to spend a couple bucks to get the safety insurance. It's totally safe. All the info about a user is right in front of you. I only trade with verified members with positive feedback that have been a member for a while. I have never had a problem. You need to make smart decisions about who you are trading with - not just anybody. If you want to trade with a user that doesn't have any credibility or isn't verified or whatever, offer them a safetrade so you are insured in case you get ripped off. It's not rocket science. Trade with legit people.
I'm getting all my games on switchgames now and saving mad cash. I don't have to wait like I did with Gamefly and I don't get ripped off at gamestop anymore. I tried Goozex a long time ago, thinking it was trading like switchgames does but it sucked. Goozex is just a trade-in service like what Gamestop does but with annoying points and fees. I waited forever to get anything I wanted because they had a queue thing like Gamefly. Ugggh. Switchgames has a ton of new games and I get stuff right from other people. I usually get my games in a couple days. I only had one minor issue with a guy I traded with but we worked it out and gave each other good feedback. This site is bad ass and it will get you good results (just don't trade with random people on there). My gamer page is here if you want to trade with me: http://www.switchgames.com/gam er/psycholarry
EvilShenanigans
Lol at the ET game, "no listings found for players who want this game"- priceless
megalinkzelda
Gamestop is gready, but you know what? If you had to work at the mall or rent space, you'd figure in order to keep profit your sales must be different from the trade in value by alot. If you take into consideration the effect of buying back games and selling them for a price that keeps sells of newer games down the whole industry would lose profit you'd understand why gamestop is more responsible than this website. More convenience for what price? Think!
Dregg
This is the second time G4 has done an article about SwitchGames. I tried signing up but it's US only. There are other similar online options like goozex. Why aren't they being profiled?
AzraelHorn
As has been mentioned previously, Goozex does the same thing. I've been using them for about a year now and have been really happy with the service. Not saying it's better than SW, as I've not tried it, just throwing it out there as another alternative.
LOPster
Only problem is the rise in downloadable games, specifically from Steam on the PC.
Once games stop being physical media it will become a lot harder to trade games.
keoshero
over all think it is good i succesfuly traded 32 games w ith out any over pay
Velocity2k
It's funny how so many people have a negative reaction to Gamestop. If you think they're screwing you then you better not ever trade in your car at a dealership or go though a realtor to sell whatever property you hope to own. The bottom line is: you ain't seen NOTHIN' yet!
In other news: Switch Games looks really Good! I signed up today!
EVILD0GS
This is exact reason why i do not want to buy downloadable games from the marketplace (i.e. platinum hits) because you can't sell them , refund them, lend them, trade them or give them away. I have some PS2 and XBOX games i never traded in at GameStop, because they would offer me next to nothing...maybe i should give this new site a try.
UnJaked
Hell yeah power to the gamers !!! screw GameStop those greedy screwing bastards. I'm signing up. sounds great. This is the way it should be.
chaosmonkey666
I thought this website was a dream come true until I got ripped off twice. I would advise maintaining contact with your trader and writing down his/her personal information before you send a game. Also I would recommend asking this person for their gamertag, friend code, or psn user ID and confirming that it is the correct person before completing any trade.
achillez77
cool
TheDrunkardHu
hmmmm, i wonder if i can find any of my old NES, and SNES favorites on there, in exchange for some of these so-called 'next gen' titles... XD
KiLLeR_friend
the idea of the site is awesome, I agree, but I have seen an "article" in the feed monthly about SwitchGames. in fact I signed up almost 6 months ago, why does G4 feel the need to advertise this service?
crusader8463
crusader8463's comment is abusive and has been removed.
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