When Sony released their PS3 firmware version 2.50, some gamers noticed a problem. Apparently if someone changes their Playstation Network ID or password, their Trophy data becomes corrupt. When the same someone then tries to start up a game like WipEout HD, Burnout Paradise, LittleBigPlanet or Pain, the system says there was a failure to sync Trophy data, and prompts them to try again. Only problem is, trying again just repeats the same problem.
People started complaining on forums back in October, but Sony has since released another firmware update (version 2.53), and there was no fix for this particular glitch. Just this week, a Sony community man known only as "MusterBuster" posted on their forums that "A fix is on the way, but I don't have an ETA yet". Since the fix isn't coming in the foreseeable future, and we all want to get gaming over the holidays, hit the Read More link to see a step-by-step process from Computer and Videogames.com that might fix this issue for some games until Sony releases their next firmware update.
- Delete your Game Data (that's the install files for a game, NOT the Save Data).
- Use the Backup option in the PS3's XMB to create a full backup of your hard drive.
- Restore your PS3 from the backup.
- You trophies will all be gone but don't panic - that data will be stored on Sony's servers. Just reinstall the game, install the Trophy data and the sync should work fine. Maybe.