Man To Be Sued For Libel Over Bad Ebay Feedback


Posted October 27, 2008 - By Joseph Baxter

Whoever said America is the capital of ridiculous lawsuits might want to reconsider. In the UK, an eBay seller is looking to take one of his customers to court for libel over some bad feedback left on his ebay account. Yes, you read correctly, over some bad eBay feedback.

When Chris Read received a cell phone he purchased for £155, he said it was not only scratched and not in the new condition in which it was advertised, it was also the WRONG PHONE. Not wishing to get stuck with something that he did not order, he sent it back, got the refund, then left negative feedback on the seller's profile that said the following:

"Item was scratched, chipped and not the model advertised on Mr Jones's eBay account."

Well apparently the seller "Mr. Jones" did not take very kindly to this seemingly honest recount of the transaction that took place, and he wasn't going to take it:

"I am being punished on eBay because of this as sellers who have negative feedback appear lower down the screen in searches than other people. I'm losing money by the day and my business could go under because of it. I've been left with no option but to take legal action."

Call me crazy, biased, whatever, but if this is true, Jones is being punished on eBay because HE screwed up. If the seller's feedback was unwarranted, then the correct step would have been to appeal to eBay directly, prove that the comments were not accurate, at which point, they would remove them. eBay has measures that protect sellers against habitual "down-voters" and I'll bet "Mr. Jones" did try that, at which point eBay probably laughed in his face.

Barring the obvious fact that a libel suit has to be over an allegation that is actually FALSE, the whole premise is absurd and it just goes to show that you need to be careful when dealing with people on eBay.


Man To Be Sued For Libel Over Bad Ebay Feedback


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