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Microsoft Sued For 360 Bricks

sjohnson
62 Comments

Posted December 8, 2006 - By Stephen Johnson

A group of upset gamers are suing Microsoft, and it's not over how not-fun Blazing Angels is. At issue: Reports that many people's 360s went all red-light-of-death after the October 31st software update.

According to GameSpot:

"The suit accuses Microsoft of breach of contract, negligence, and violation of the state of Washington's Consumer Protection Act (CPA). Stating that the affected consumers number in 'at least the thousands,' the suit contends that Microsoft is refusing to repair or replace the broken systems unless the users pay "up to $140" to ship it back to the company.

The class action suit is asking for a total of 10 million bucks. Yow!

Many feel the bricking was intentional on the part of M'Soft and targeted towards users with modified Xbox 360s... conspiracy theory? Unconfirmed.

Microsoft responded thusly:

"Users affected by the initial Fall Update would have seen an error message and should call Xbox Support (1-800-4-MY-XBOX in the US and Canada). Microsoft is making every effort to resolve this issue for its customers as fast and easy as possible. It's also important to note that Xbox Support is paying for the shipping and repair/replacement of all Xbox 360 consoles that malfunctioned as a result of the Fall Update on October 31, before it could be fixed on November 1. They just need to phone Xbox Support and give them the proper error message indicating it was the Fall Update that affected their console."

GameSpot: Microsoft sued for 360 update issues  

Microsoft Sued For 360 Bricks
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